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Cultbeauty.com Reviews

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Overall Rating

4.0
7 Reviews
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About Cultbeauty.com

Cultbeauty.com is a destination for the very best in beauty, presenting a curated 'Hall of Fame' of bestselling skincare and makeup must-haves. They offer a wide range of products from established brands and unsung companies. They also provide free worldwide shipping whenever you spend £40 on essentials and new future favourites. They have a powerful range of LED devices and specialised skincare from The Light Salon that targets multiple complexion concerns. They also offer a free Cleanse & Recovery Spray with any €400 spend on the brand. They have new shades in the Hollywood Beauty Icon Lipstick collection from Charlotte Tilbury. They predict big trends for the year and have a cupid-approved collection of makeup, fragrances and more for Valentine's Day. They also have exclusive products like the KraveBeauty Great Barrier Relief Serum and the Laura Mercier Real Flawless Foundation. They also have a new SuperSEA Firming & Lifting Treatment from True Botanicals that reveals a firmer, smoother and bouncier complexion. They also have a collection of Cult Beauty Edits & Tools. They also offer luxury samples and fast & free shipping.

Cultbeauty.com Pros & Cons

Pros:

  • Wide Product Range: Cult Beauty offers a diverse selection of beauty products from various brands, including established and niche companies.
  • Free Worldwide Shipping: Customers can enjoy free worldwide shipping on orders over £40.
  • Customer Rewards: The platform offers a points system where customers earn points for every £1 spent, excluding shipping costs.
  • Luxury Samples: Free luxury samples are provided on orders over £69.
  • Curated Collections: Cult Beauty features curated collections like the 'Hall of Fame' showcasing best-selling skincare and makeup products.

Cons:

  • Customer Service Issues: Many customers have reported dissatisfaction with the customer service, citing problems with communication, unhelpful support, and long response times.
  • Order Issues: Some customers have experienced issues with orders, such as incorrect deliveries and unprocessed orders.
  • Shipping Delays: Orders can take over 7 days to arrive, with on-time delivery rates less than 50%.
  • Return Policy Concerns: There have been complaints about the return policy, including the requirement for a police report in some cases.

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Cultbeauty.com Customer Reviews (7)

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Hanin Deij
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Feb 8, 2023
Emma Vosburg
Emma Vosburg
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Feb 8, 2023
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Jennifer Como
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Feb 7, 2023
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Rut Runólfsdóttir
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Feb 7, 2023
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Ava Burns
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Sandra Azevedo
Sandra Azevedo
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Feb 6, 2023
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Feb 5, 2023

Cultbeauty.com Customer’s Q&A

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Cultbeauty.com Features and Benefits

Key Features and Benefits of Cult Beauty:

  1. Expert Curation:

    • Unrivalled Access to Industry Experts: Cult Beauty collaborates with dermatologists, sleep specialists, and other industry experts to provide first-hand answers to beauty questions.
  2. Exclusive Products:

    • Over 300 Brands: Cult Beauty offers a wide range of beauty products from over 300 brands, with 12 exclusive brands that cannot be found anywhere else.
    • Monthly Exclusive Products: The platform introduces the Cult Community to 10 exclusive products every month.
  3. Loyalty Program:

    • Cult Status Rewards: The loyalty program, Cult Status, rewards customers with Status Points for every order, unlocking exclusive perks as they accumulate points. Perks include free next-day delivery, birthday discounts, and priority access to goody bags.
  4. Ethical and Sustainable Practices:

    • Provenance Partnership: Cult Beauty partners with Provenance to verify the ethical and sustainable practices of over 100 brands across all categories, ensuring transparency and accountability.
    • Cult Conscious: The platform provides a guide to Cult Conscious, which includes Proof Points such as vegan, cruelty-free, coral reef-safe, and recyclable products, helping customers make informed decisions.
  5. Community Engagement:

    • Inclusive Space: Cult Beauty aims to create an inclusive and accessible space that drives self-expression for all, with a strong focus on body positivity and unretouched model imagery.
  6. Customer Experience:

    • Goody Bags: Customers can enjoy the chance to try over £1,000 of product for free every year through curated goody bags.
    • Personal Shopping Experience: Level Two members and above can enjoy a personal shopping experience, enhancing the overall customer experience.
  7. Brand Partnerships:

    • Benefit Exclusive Sets: Cult Beauty collaborates with brands like Benefit to offer exclusive sets, such as the Benefit Exclusive Viral Beauty Set, which includes best-selling products and a chic gold makeup bag.
  8. Collagen Skin Care:

    • Collagen Supplements and Topicals: The platform offers a variety of collagen supplements and topical products, including The Beauty Chef’s Collagen Inner Beauty Boost, Algenist’s GENIUS Liquid Collagen, and PACIFICA’s Vegan Collagen Overnight Recovery Cream, among others.

Cultbeauty.com Pricing

Cult Beauty offers various pricing options and sales:

  • Sales and Discounts: Up to 40% off on hundreds of must-have products from top beauty brands.
  • Brand-Specific Deals: For example, the Caudalie Vinoperfect Radiance Serum is cheaper in a supersize 50 mL format compared to the 30 mL version in the US.
  • Affordable Beauty: A curated selection of purse-friendly essentials, including products from The Ordinary and The INKEY List, at reasonable prices.
  • Value Gift Sets: Highly-coveted skin, hair, and body care products packaged into value sets for less money, with free delivery over £20 and easy returns.

For specific product prices, you can check the current prices on their website, which often include discounts and promotions.

Cultbeauty.com FAQs

FAQ

Cultbeauty.com Alternatives

Here are the top 10 alternatives to Cult Beauty:

  1. Beauty Bay
  2. Feelunique
  3. Space NK
  4. Birchbox
  5. Herborist
  6. Shampora
  7. Feel22
  8. NA-KD
  9. MakeUp Global
  10. Tristar Products

These websites offer a wide range of beauty products and have been recognized as strong competitors in the beauty industry. They provide various brands, products, and services that might cater to different beauty needs and preferences. It's always a good idea to explore multiple options to find the best fit for individual needs. Happy shopping!

FAQ

How To Open A Cultbeauty.com Account?

To open an account on Cult Beauty, follow these steps:

  1. Visit the sign up page on the Cult Beauty website.
  2. Enter your Full Name, Email Address, and create a Password.
  3. Confirm your password.
  4. If you have a Referrer Code, enter it.
  5. You can choose to receive notifications about the latest news and promotions by ticking the relevant box.
  6. Enter your Phone Number if you wish.
  7. Click on Register to create your account.

Remember, your personal details are safe with Cult Beauty as they are fully compliant with the data protection act. If you forget your password, visit the login page and select 'Forgotten your password?' to reset it. Enjoy your shopping experience on Cult Beauty!

FAQ

Can orders be placed over the phone?

No, all orders have to be placed through the customer's online account. However, Cult Beauty's customer service team is available to provide support and guidance for placing orders.
FAQ

Will customers be charged VAT?

Customers placing an order for delivery outside of the UK may be subject to import duties and taxes, including VAT. It is recommended to contact the local customs office for more information as customs policies and practices vary by country.
FAQ

How long does it take for orders to be delivered?

Most items will be shipped within 2-3 days.
FAQ

Can products be returned if the customer no longer wants them?

Yes, as long as the customer lets Cult Beauty know within 14 days of receipt and the products have not been opened.
FAQ

About cultbeauty.com Popular Products and Services?

Cultbeauty.com is a popular online beauty store that offers a wide range of products and services. They present the Light Salon, a powerful range of LED devices and specialized skincare that targets multiple complexion concerns. They also offer a FREE Cleanse & Recovery Spray with any €400 spend on the brand.

New from Charlotte Tilbury is the Hollywood Beauty Icon Lipstick collection, which includes satin pinks and matte reds. They also have a Valentine's Day Beauty Gifts collection, which includes makeup, fragrances, and more.

Some of their popular products include the KraveBeauty Great Barrier Relief Serum, Charlotte Tilbury Mini Hollywood Flawless Filter, The Light Salon Boost LED Mask, ESPA Alabastros Bergamot & Jasmine Candle, and Charlotte Tilbury Matte Revolution.

They also offer products from 111SKIN, such as the Master Masking Planner, and from True Botanicals, like the SuperSEA Firming & Lifting Treatment. This treatment is powered by high-quality seaweed and sea minerals and is designed to reveal a firmer, smoother, and bouncier complexion.

Cultbeauty.com offers FREE WORLDWIDE SHIPPING whenever you spend £40 on essentials and new future favorites. They also have a curated 'Hall of Fame' where they feature the best-selling skincare and makeup products.

FAQ

cultbeauty.com Return Policy?

Cult Beauty's Return Policy is quite simple. When you receive your item, you must check it as soon as possible following receipt and always before use. Please ensure that a returns authorisation number is obtained before attempting to return any items to them. This is your right to change your mind.

As for the Shipping Policy, you will earn 1 point for every €1 you spend on www.cultbeauty.com (excluding shipping costs). To earn Points on purchases on the Website, you must be signed into your Cult Beauty account at the point of purchase. If you shop across www.cultbeauty.co.uk and www.cultbeauty.com, the total Status Points earned on each site will be separate and cannot be combined or transferred. Status Points will not be issued for any shipping costs or for the purchase of any Cult Beauty gift-vouchers. If you return an order, any Points you earned for the refunded purchase will be deducted from your Cult Status account.

FAQ

About cultbeauty.com Prices and Cost?

Cult Beauty is an online company that sources some of the best self-care remedies. They offer a wide variety of cosmetics for men and women to choose from. Each brand is tested for effectiveness and ethical practices. For instance, they label some products with a 'proof point'. They are a reputable retailer within the beauty industry and offer free luxury samples on orders $69 or more. They ship internationally.

In terms of price range, they have products that cost less than €5, and the range goes up to €50 - €100. For example, the Olaplex No. 3 Hair Perfector is priced at a steep $36. They also have different delivery options with varying costs. For instance, in the United Kingdom, standard delivery costs £3.95, and next day delivery costs £5.95.

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